Shipping policy

At TRAXUP, we aim to deliver your order as quickly and safely as possible.

Order Processing Time

All orders are processed within 1 to 3 business days after your order is placed.

Orders are not processed or shipped on Sundays or public holidays.

If there is any delay in processing your order, we will contact you as soon as possible.

Shipping Time

Once your order has been shipped, delivery usually takes 3 to 7 business days, depending on your location.

Please note that delivery times may vary due to:

your city or area
courier delays
weather conditions
public holidays
high order volume

Shipping Charges

FREE CASH ON DELIVERY available

Order Tracking

If tracking is available for your order, we will provide tracking details once your package has been shipped.

Delays in Shipping

While we do our best to deliver orders on time, delays can sometimes happen due to courier services or unforeseen circumstances. TRAXUP is not responsible for shipping delays caused by the courier company, weather, or incorrect shipping information provided by the customer.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

If you provide an incorrect or incomplete address, your order may be delayed or fail to be delivered. In such cases, TRAXUP is not responsible for the loss. Please contact us as soon as possible if you need to correct your address after placing an order.